One of our users commented on the fact that their call history inside the Jabber IOS app doesn't show the whole picture for calls that hit their phones. At current, it only shows the calls made or received via their work phone (Jabber itself). We'd like to see this window show all history, so that the user can make better use of the blended nature of using their phone for both work and personal uses.
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...