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New Member

How to see what version of Cisco Jabber end users have installed

We are running CUCM / CUP 10.5.1.   Where would I be able to see which versions of Jabber are in our environment?   I want to upgrade everyone to Jabber for Windows 10.5, but first I would like some visibility into our current environment.

12 REPLIES
Cisco Employee

You can see it under the CSF

You can see it under the CSF device in CUCM

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
New Member

We are running Jabber for

We are running Jabber for Windows in Deskphone mode, so there is no CSF device.  Any way to see what version of these clients?

New Member

I remember that it was

I remember that it was possible in the version 8.6, from the CUPS administrator web-interface, but since we've upgraded to Version 9.1 I cannot find this option any more.

New Member

Any word on this one? We

Any word on this one?

 

We upgraded to 10.5 and previously you could view the Jabber version for each user on the presence server. 

New Member

Bump

Bump

New Member

If they are CSF devices, you

If they are CSF devices, you can list them in RTMT with a phone device search. But if not, I don't think there is a way in 10.5. You would have to use whatever management system distributed the client to the PCs if any were used.

Cisco Employee

There is another way, I found

There is another way, I found about it a few days ago, but just got a chance to get it in my wiki

http://docwiki.cisco.com/wiki/Jabber_FAQ#Can_I_get_a_list_of_Jabber_versions_being_used.3F.3F

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
New Member

Hi Jaime,

Hi Jaime,

Is this query only looking at CSF devices? I can do a test and send you my results. 

Cisco Employee

I only had J4W when I ran the

I only had J4W when I ran the query, but since it should look at all client sessions, I believe it should give info back on any Jabber client that is registered.

I will try with Android and IPad when I have a chance, but if you already have those, and let me know the outcome, I can add those details to the wiki.

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
Cisco Employee

I was able to try it with

I was able to try it with Jabber Video and Jabber and they also show in the query, I have updated the question with the outcome of my tests.

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
New Member

Enhancement request perhaps? 

Enhancement request perhaps?  Would like to run an IM&P server report that list username, IP address, and current Jabber version.  The only way to find out who exactly has an older Jabber version running on my network is to set the minimum version on the server and wait for someone to scream so I can get them upgraded.

Cisco Employee

I believe there's already one

I believe there's already one for that, you can always reach out to your SE/AM to add yourself to it, and submit a business case so they can give it a higher priority.

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
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