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IM and XMPP Protocol Handlers

I currently am in the pilot phase of a CUPS deployment (8.6) with Jabber for Windows client 9.0.3.  Most things are working except for persistent chat which i know does not work with Jabber for Windows.  However, I am trying to give them a bit of a work around via the custom tab to launch a group chat with pre-defined groups from a web page.  However, when I launch the group chat via protocal handler it opens the group chat window but only shows the activating client as the only one online and in the room.  Any thoughts?  I have tried using;; and also the  They both give the same response.

Any help would be appreciated.

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