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iOS app and Desktop not responding for keypad input for automated answer?

Hi,

I've tried ringing a number on iOS and Windows desktop clients and they have an automated answer system so I need to press numbers to get through the system to the right person. I'm pushing the number on the jabber keypads but nothing happens. It just keeps going on through the options.

Ed

1 REPLY
Cisco Employee

That most likely means that

That most likely means that the system you're calling to, has DTMF issues.

HTH

java

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