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ipad

Hi,
What would be the best way to troubleshoot our Jabber on the Ipad?  We have jabber working for the desktop soft phones (video, voicemail, messaging), but once I add an IPad doesn't even connect.  We loaded the 2 COP files and reset the Publisher server.

I would like to see why it is failing.  It may be a host file issue, but I cannot add a "host file" to the IPad.

Is there a tool to help me troubleshoot this?

Kind regards, Joe

1 REPLY
Cisco Employee

Hi Joe,

Hi Joe,

You may check the troubleshooting guide for Cisco Jabber for iPhone and iPad

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/iPhone_iPad/JABI_BK_I30346C6_00_installation-and-configuration-guide-for-iOS/JABI_BK_I30346C6_00_installation-and-configuration-guide-for-iOS_chapter_0101.html

Manish

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