The admin guide explains the process to verify that you have the correct COP file installed.
Verify Device COP File Version
Use the following procedure to verify that you are using the correct device COP file for this release of Cisco Jabber.
Procedure
Step 1 Sign in to the Unified CM Administration portal.
Step 2 Choose Device > Phone.
Step 3 Click Add New.
Step 4 From the Phone Type drop-down list, choose Cisco Dual Mode for Android.
Step 5 Click Next.
Step 6 Scroll down to the Product Specific Configuration Layout section, and verify that you can see the Dial via Office drop-down list.
If you can see the Dial via Office drop-down list, the COP file is already installed on your system.
If you cannot see the Dial via Office drop-down list, locate and download the correct COP file. For more information, see Required Files.
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