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J4W 9.2.2 crash

Hi

We are using jabber win 9.2.2 build 3217. In the global jabber-config.xml, I have a line for checking for updates:

<UpdateUrl>http://xx.com/jabber/update/update.xml</UpdateUrl>

In the update.xml i have this:

<LatestBuildNum>3217</LatestBuildNum>

<LatestVersion>9.2.2</LatestVersion>

We have been using J4W since version 9.0.2, and when a new version is ready to be installed, the update.xml file is updated with the new version and build, all this has been ok.

Now I want to install the new 9.2.3 version. I update the update.xml file:

<LatestBuildNum>4417</LatestBuildNum>

<LatestVersion>9.2.3</LatestVersion>

When i user start J4W, it crashes, and are asking to generate a crash report. When I then change the update.xml file with the original, all is ok:

<LatestBuildNum>3217</LatestBuildNum>

<LatestVersion>9.2.2</LatestVersion>

I have attached a fulldump.dmp file, can somone help?

regards Paal

1 ACCEPTED SOLUTION

Accepted Solutions

J4W 9.2.2 crash

Hi Paal,

this is a known issue: CSCui46778 - J4W crash with jabber-update.xml upgrade from 9.2.2 to 9.2.3/.

Regards,

Nebojsa

2 REPLIES

J4W 9.2.2 crash

Hi Paal,

this is a known issue: CSCui46778 - J4W crash with jabber-update.xml upgrade from 9.2.2 to 9.2.3/.

Regards,

Nebojsa

New Member

J4W 9.2.2 crash

thanx a lot

regards

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