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Community Member

Jabber 11.5.0 + Critical Error

Hi,

Please the attch image to see the error I got when I try make a video call or when I receive a video call.

Did some one get this error?

I got this issue on 2 differente laptop.

Thank you

1 ACCEPTED SOLUTION

Accepted Solutions
Cisco Employee

this is happening because

this is happening because your machine's camera driver are crashing. i would suggest you to update the driver version. uninstalling and installing them back can help you resolving this issue.

1 REPLY
Cisco Employee

this is happening because

this is happening because your machine's camera driver are crashing. i would suggest you to update the driver version. uninstalling and installing them back can help you resolving this issue.

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