Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
New Member

Jabber 11.x for Mac Directory Search fails

I am working on a customers system where they are running Call Manager 9 with Unified Presence 9. On their MAC clients if when they are running Jabber 10.6 for the Mac they can search their directory without any problems. However when they upgrade the Macs to Jabber 11.x they can no longer search the directory. This behavior happens to them in all versions of the 11.x Jabber client, even 11.6.0. They are not running Webex in their environment so they use the advanced settings to direct the Jabber Client to connect directly to the Unified Presence Server. If they do not use the advanced configuration then they cannot log into the Jabber client.

However on the PC's all versions of the Jabber client work fine and they do not need to have the advanced settings configured to point the client to the Unified Presence server.

CUCM Version: 9.1.2.10000-28

CUPS Version: 9.1.1.51900-1

Any thoughts would be greatly appreciated.

Thanks,

Michael

Everyone's tags (1)
49
Views
0
Helpful
0
Replies
CreatePlease to create content