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New Member

Jabber 8.6 is not registering on CUCM 8.5

Hi,

I did the configuration of the link: cisco.com/en/US/docs/voice_ip_comm/jabber/Android/8_6/JABA_BK_A940B90D_00_jabber-for-android-admin-guide_chapter_010.pdf...

I put the file cmterm-android_8.6.....cop.sgn on CUCM....

But the jabber device is not registering with the CUCM 8.5...  

Can you help me please?

8 REPLIES
Gold

Jabber 8.6 is not registering on CUCM 8.5

Hi Jean

Have you rebooted your CUCM cluster after applying the Android device pack? You definitely need to do this - the phone will not register until the cluster has been rebooted (even if CUCM will let you configure the Android phone).

HTH. Barry

New Member

Jabber 8.6 is not registering on CUCM 8.5

I will reboot the cluster in a few minutes...

New Member

Jabber 8.6 is not registering on CUCM 8.5

Hi Barry!!

Great! It is doing internal calls right now!!

But the problem is other right now..   The device with jabber is disconnecting and connecting after 2 or more calls..

Att. 

Gold

Jabber 8.6 is not registering on CUCM 8.5

Hi Jean

Have you created a new SIP profile for the Android device as per the documentation. This changes some of the SIP timers that can cause this kind of behaviour.

You will also find the Jabber client will disconnect if you are on a GSM call.

HTH. Barry

New Member

Jabber 8.6 is not registering on CUCM 8.5

Hi,

I did a new SIP profile for android device.

I´m not on a GSM call..

There are moments that the call drop during a call via cisco jabber...

My problem is some parameter..

thanks.

New Member

Jabber 8.6 is not registering on CUCM 8.5

Hi Jean!

How did you resolve the Issue? I'm experiencing with similar issues

Regards.

Alonso S

Jabber 8.6 is not registering on CUCM 8.5

Alonso, what version of Android are you using?

Please remember to rate useful posts, by clicking on the stars below.

New Member

Jabber 8.6 is not registering on CUCM 8.5

Hi Alonso,

I ´m in another project with higher priority currently, but you can to try change the SIP profile paramenters.

Regards.

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