Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

Jabber 9.0.4 Call history in Windows user local cache

Hello,

Jabber stores call history somewhere into the user local cache (C:\Users\Majchrzak\AppData\Local\Cisco\Unified Communications\Jabber). If you delete it, no more call in history tab.

Drawback :

- In virtual environment, you change of PC every x days, or on a restart, or if your machine is rebuilt periodically. You loose call history.

- If you work on multiple locations or machines, your call history does not follow your profile. For example using sometimes a laptop when travelling you don't have your desk PC call history.

Is there any plan to store these informations in the roaming profile ?

Thanks,

  • Jabber Clients
3 REPLIES

Jabber 9.0.4 Call history in Windows user local cache

Hi,

Most customers are sensitive about data being written to the roaming profile. This can increases the size of roaming folders and can affect storage and login/logout times. You can open an enhancement request via Cisco TAC for this.

Thanks,

Maqsood

Jabber 9.0.4 Call history in Windows user local cache

Hello,

I'll do this request.

Maybe a path choice option (local or roaming) in the .msi and/or a time frame limitation of call history could be a solution that fulfils all clients needs.

Jabber 9.0.4 Call history in Windows user local cache

Hi again,

However 1 event in the call history seems to increase log file located in AppData\Local\Cisco\Unified Communications\Jabber\CSF\History  by around 1 kb.

This is not a big amount of data.   1000 call history for 1 Mo

That's true that if you connect with a 56k modem from a lost location, this could be a problem.

Regards,

704
Views
0
Helpful
3
Replies
This widget could not be displayed.