Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

Jabber 9.6 login issue via Active Directory

Hello all,

 

We have Jabber 9.6, CUCM 9.1, IM&P also 9. CUCM integrated with LDAP.

Its a fresh installation of all components, our jabber clients are not able to login through AD credentials. If we change password into End User CUCM manually then it works fine otherwise not.

Any idea why LDAP authentication is not working ?

 

Regards,

2 REPLIES
Cisco Employee

The fact that you are

The fact that you are changing password manually on end user page in call manager; this signifies that LDAP authentication is not set in the first place in call manager.

In call manager admin page;

goto system\ldap\ ldap authentication\

 

and confirm if this option is checked "Use LDAP Authentication for End Users"; along with with rest of the information that follows alongwith it.

New Member

You are right amit , i didnt

You are right amit , i didnt enable LDAP Authentication option into CUCM

Let me try it & will update you soon.

 

Regards,

 

69
Views
0
Helpful
2
Replies
CreatePlease to create content