Users running Microsoft Office 2010 are reporting that in Outlook 2010 that presence is working. Then later in Outlook 2010 they will notice that presence status has disappeared in Outlook 2010. Yet their Jabber client (Windows 9.7.1) never stop showing Presence. Just Outlook 2010 stops showing presence. it's not all users.
I am seeing the same issue. When we install Jabber 9.7.1 the presence bubbles in outlook disappear (not just grayed out). As part of the installation process we removed Microsoft OCS but the issue seems to be related to the registry entry HKEY_CURRENT_USER\Software\IM Providers\Cisco Jabber\"UpAndRunning"=dword:00000001 being missing.
If i manually add that field the presence bubbles re-appear in Outlook.
We are running Lync 2010 with Outlook 2010 for IM/Presence/Video/Conf.
We want to use Jabber for voice only.
We can run it on the same PC. We had to install with the option CLICK2X=DISABLE to prevent Jabber from writing IM keys to the registry.
The only problem that we have is when we close Jabber, it stops Lync Prensence to be displayed in Outlook. That's because when closing Jabber application, it write to the registry that the IM Provider is no longer running (even if Jabber is not the IM Provider).
We didn't do the tests with Lync+Outlook 2013, but the registry key is not the same for the Presence.
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If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
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