Jabber 9.7.2 not changing state when using with Finesse
Wondering if anyone experienced the same issue I am facing?
We are deploying CUCM 10.5, UCCX 10.0, Finesse 10.0, and Jabber for Windows 9.7.2. For some reason, for users configured as call center agent, when using Jabber their status is not reflecting correctly. Meaning, when on call regardless of inbound of outbound, Jabber always show the agent status being Available.
The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...
This document describe how DST changes and how time changes are
implemented in DST. Daylight Saving Time (DST) is the practice of
setting the clocks forward 1 hour from standard time during the summer
months, and back again in the fall, in order to make b...