jabber 9.7 - chat not working

[dshumake]

anyone,

all my users can log into jabber see there presence, directory and voicemail. But, can not chat with each other.  what am I missing.  I went step by step and can't seem to find the problem.

ccm: 9.1.2

imp: 9.1.1

[Jaime Valencia]

Is IM enabled??

[dshumake]

thanks everyone,

it was an issue with the domain.

[CUCMCenter26681]

Hello

what is the steps please?

[Jason Aarons · Accepted solution]

Is the Presence Domain set?  When right click on user's name in Jabber go to View Profile.  What is the IM address and does it match what CUPAdmin shows for the User's IM address?

[CUCMCenter26681]

Hello Jason

Please Could you tell me how can I changed Domain and What Steps I need to Doing it?

Thank you