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New Member

jabber 9.7 - chat not working

anyone,

all my users can log into jabber see there presence, directory and voicemail. But, can not chat with each other.  what am I missing.  I went step by step and can't seem to find the problem.

 

ccm: 9.1.2

imp: 9.1.1

1 ACCEPTED SOLUTION

Accepted Solutions

Is the Presence Domain set? 

Is the Presence Domain set?  When right click on user's name in Jabber go to View Profile.  What is the IM address and does it match what CUPAdmin shows for the User's IM address?

 

3 REPLIES
Cisco Employee

Is IM enabled??

Is IM enabled??

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
New Member

thanks everyone,it was an

thanks everyone,

it was an issue with the domain.

Is the Presence Domain set? 

Is the Presence Domain set?  When right click on user's name in Jabber go to View Profile.  What is the IM address and does it match what CUPAdmin shows for the User's IM address?

 

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