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Jabber causes email window to minimize

Alkesh Patel
Level 1
Level 1

I am running Jabber 9.0.2 Build 9453 and Outlook 14.6112.5000.  With the Jabber chat window closed, not minimized, open a new email message and start typing.  As you are typing the email and an IM comes in, the email window instantly minimizes.  After that first time it will not happen again until you close the chat window and close the draft email and start over.  Has anyone esle experienced this?  Is there a known fix if so?

Thanks

1 Reply 1

szelenka
Cisco Employee
Cisco Employee

I have not heard of this before.  If you can, please open a TAC Case and capture the problem being reproduced in a WebEx recording, along with a matching PRT and we should be able to get to the bottom of why this is happening; and open a new defect if appropriate.