You can controll only one of those two devices at a time either CSF (which is actually softphone) or CIPC device (which would here be deskphone even though this is soft client. This is because CIPC is basically emulating 7970 phone and it behaves completely like it, and it's controlled by Jabber using CTI). So to be able to controll it, if everything is configured properly, you would need to open dropdown menu (the one you see with red X), and choose "Use my phone for calls"->"Cisco IP Communicator" option. After this Jabber should establish CTI connection with CIPC (you can look up the status of this connection under help->"show connection status" menu item). Your configuration of CIPC device should be pretty much the same as of any other hard phone (that works for you), and you dont need CTI controll enabled for CSF device. Also CSF device should report as registerd only while in use (so while you are in softphone mode).
If this still doesnt work properly please collect Jabber PRT and attach it to this thread and I can take a look.
Under connection status in jabber 9.2.5 I don't even have an ip address under CCMCIP address.
I didn't think a CCMCIP profile was needed for newer clients. I can define one and map that to the user and it will in fact add the ip address under softphone in connection status, but it still does not work. Red X.
You do need CCMCIP profile, it is used to find the list of devices for your loged in user. Could you please give me output of your connection status? You could go to help->show connection status menu option. On this new screen you can press copy button and paste the output here.
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