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Jabber client error - unable to start presence service

                   Hi

I have been have issues with my jabber client very often gets an error "Presence service was unable to start" . There are no issues with the server side config as I am able to login from a different machine.

Jose Pereira

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Cisco Employee

Jabber client error - unable to start presence service

That error may appear when presence is starting on the client itself, the error isn't talking about the server side per se.  Though it's difficult to say why this is happening for you.  If you gather the PRT when this happens, we should be able to dig through the diagnostics to determine what's going on with the presence adapter when that feature set is starting.

Cisco Employee

Jabber client error - unable to start presence service

This is a client defect. We are still investigating the root cause so don't have a fix date yet.

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