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Jabber client - LDAP status unknows

rajesh.kumar
Level 4
Level 4

Hi

We have CUCM 9.1 and CUPS ver 9.1

Jabber for windows client ver 9.2.6(12639)

We are using open LDAP and uses port 1389

I am not able to search user on LDAP

LDAP status as unknown.

On Jabber clinet connection status.

Directory - Unhealthy

Status: Unknown

Reason:Unknown

Protocol: LDAP

I am logging in to Jabber client using LDAP account. Also I am part of domain.

I tested with below jabber-config.xml file also,

<?xml v

<?xml version="1.0" encoding="UTF-8"?>

-<config version="1.0">

-<Presence>

<PresenceServerAddress>ds.xyz.com</PresenceServerAddress>

<PresenceServerDomain>xyz.com</PresenceServerDomain>

</Presence>

-<Directory>

<DirectoryServerType>EDI</DirectoryServerType>

<ConnectionType>1</ConnectionType>

<PrimaryServerName>ds.xyz.com</PrimaryServerName>

<ServerPort1>1389</ServerPort1>

<UseWindowsCredentials>0</UseWindowsCredentials>

<ConnectionUsername>ciscoucs</ConnectionUsername>

<ConnectionPassword>password123</ConnectionPassword>

<SearchBase1>ou=systems,dc=xyz,dc=com</SearchBase1>

<SearchBase2>dc=xyz,dc=com</SearchBase2>

</Directory>

</config>

Here I have attached problem report generated for jabber client,

Pls. suggest.

1 Reply 1

Jonathan Schulenberg
Hall of Fame
Hall of Fame

You need to make additional changes to the XML file. For example, the username attribute needs to be mapped to whatever your OpenLDAP instance is using; typically uid instead of sAMAccountName. Here's a sample from the config guide:

  1

  11.22.33.456

  0

  1

  ou=people,dc=cisco,dc=com

  uid

  (&(objectClass=inetOrgPerson)

  uid

Also, don't forget there is a tool for generating this:

https://supportforums.cisco.com/docs/DOC-25778

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