12-26-2013 05:40 AM - edited 03-17-2019 03:49 PM
I'm running the Cisco Jabber client on an iPod Touch 5th Gen and running into an issue with call notification coming across when the jabber app is in background mode. I get a repeating pulsing on the device and visual notification of a call being presented, but no audible ringtone. If you bring the app to the forefront, you get the audible ringtone. Any help is greatly appreciated.
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12-26-2013 07:37 AM
What does Settings > Notification Center > Cisco Jabber show? It needs an alert style of Banners or Alerts.
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12-26-2013 07:37 AM
What does Settings > Notification Center > Cisco Jabber show? It needs an alert style of Banners or Alerts.
Please remember to rate helpful responses and identify helpful or correct answers.
12-26-2013 07:42 AM
It shows the Cisco Jabber app listed as "Alerts". There is a button for "Sounds" that was slid to off which I turned on which has seemed to correct the problem in this same screen. Thanks for your help.
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