Hello, I have one jabber client whose status goes to "Offline, On a Call" when she answers a call but after the call ends it does not change back automatically to "Available". The user has to manually change staus back to Available. This happens everytime after a call has ended and no other users have this issue.
Re: Jabber client status not updating automatically
Unfortunately the user is still having the status update issue after isntalling the 9.0.5 release.
When the user with this issue is unable to answer her extension, we then have it setup so that others in her department can see the call and answer her extension. Is it possible that this might be why the status is still showing she is on a call when she isn't?
It appears the setup explained above is not the problems. Other users are now reporting the incorrect status in 9.0.5 as well.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
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Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
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