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New Member

Jabber Error

Hi there.  I have a customer that has advised me that when all of his Jabber users log into Jabber, and try to connect to the phone, they get this error message:

"Unable to Connect" 

"Error Code CJ:109:3"

can you please let me know how to fix this.

thanks

2 REPLIES
Cisco Employee

What versions??

What versions??

What troubleshooting have you done??

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
New Member

Actually i figured it out. 

Actually i figured it out.  Turns out I didn't know I had to set up a CSF Device profile for each Jabber desktop user.  I am new in my position.

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