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Community Member

Jabber features not working?

When I set my presence to "do not disturb" or when my outlook shows me "in a meeting" why do I still get calls instead of them being directed to voicemail right away?  Very embarrasing when your doing a presentation and someone calls you.

Also, can you please add the "Park" feature for windows,  Mac already has this, but not windows?                  

3 REPLIES
Cisco Employee

Jabber features not working?

If this is a shared line with a physical phone, does DND work properly on the phone??

Jabber only shows the status from outlook, it doesn't change the call routing based on it.

PER needs to go thru your Account Team.

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
Community Member

Jabber features not working?

It is a shared line as I do have a hard phone that sits on my desk also, I don't show my hard phone having a DND key on it?

Cisco Employee

Jabber features not working?

If there no DND softkey, you need to configure it on CUCM

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
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