05-26-2014 10:46 AM - edited 03-17-2019 04:11 PM
Hi Everyone ,
Just need help downloading Jabber for MAC client for CUCM version 8.6.
On Cisco download page I see 2 installation files but not sure which one is the correct one to download:
Can you please let me know the difference between the above 2 downloads.
Customer need to install Jabber for MAC client .
Thank you
Sharri
Solved! Go to Solution.
05-27-2014 02:43 PM
Yes!
Dont forget to create the CSF device and associate it to End users in UCM if you want to give Jabber phone capabilities.
Blessings
05-26-2014 12:19 PM
Hi Sharri,
Normally I recommend latest versions of Jabber for the different platforms in terms of application improvement but i´ve seen issues using new releases for example last year UCM 9.1.2 was the last available version so I installed Jabber 9.6.(1) on Feb 2014 but some features were not working as should so made a downgrade to 9.2(6) and averything worked like a charm.
In your case try the last 9.6(0) version of Mac Jabber if it does not suits your needs you can download the one that I´ve uploaded in this post.
Regarding you question about the difference between downloads I suppose your refer to Media Services Interface archive as this is explained in the following post:
https://supportforums.cisco.com/discussion/11715146/jabber-client-without-cisco-media-services-interface-does-it-work
Regards
05-27-2014 01:10 PM
05-27-2014 02:43 PM
Yes!
Dont forget to create the CSF device and associate it to End users in UCM if you want to give Jabber phone capabilities.
Blessings
05-28-2014 06:35 AM
Thank you for your help. I've downloaded the file , and configured CSF device.
He will test it with user
Sharri
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