We currently have one Mac user in our organization and when they try and search for contacts within Cisco Jabber 8.6.2 they receive no results. It seems the issue is they cannot connect to the Directory Server.
From what I can gather they need to connect via port 3268 rather than 389...However, I cannot find where this setting needs to be changed. When looking at Account Preferences within Jabber on the Mac server settings are configured "Automatically" and there is no way to change this to manual as all options are greyed out. When looking at the CUCM IM and Presence Administration page I have been through the LDAP settings and cannot see any options for changing what port is used to connect to the Directory Server.
Am I off the mark here? Could someone please point me in the right direction to get Directory Searching working on Jabber for Mac?
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...