Jabber for Windows 9.2 call stats

[Mike Assel]

Does anyone know how to view call stats in Jabber for Windows 9.2 (or if it is even possible)?

Thanks,  Mike

[Oscar Chavarraia]

Like this? no specific call stats.

[Mike Assel]

No.  I mean call stats like dropped packets, codec, video resolution etc.  I heard from my Cisco SE that Cisco doesn't have any immediate plans to implement this feature, which I think is a terrible oversight.   How are we supposed to troubleshoot with call stats?  Even an IP phone has ability to do that.

[Oscar Chavarraia]

If you make a call from Jabber using softphone(your PC to make the call) then you can track RTP traffic with a packet capture, otherwise traces from CUCM would do.

Hope this helps!

[Mike Assel]

No, that doesn't really help.  Every other TelePresnce endpoint Cisco makes gives you the ability to view call stats from the device.  It's a big oversight that Cisco has left this out of Jabber for Windows.