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Community Member

Jabber for Windows 9.2 call stats

Does anyone know how to view call stats in Jabber for Windows 9.2 (or if it is even possible)?

Thanks,  Mike

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Community Member

Jabber for Windows 9.2 call stats

Like this? no specific call stats.

Community Member

Jabber for Windows 9.2 call stats

No.  I mean call stats like dropped packets, codec, video resolution etc.  I heard from my Cisco SE that Cisco doesn't have any immediate plans to implement this feature, which I think is a terrible oversight.   How are we supposed to troubleshoot with call stats?  Even an IP phone has ability to do that.

Community Member

Jabber for Windows 9.2 call stats

If you make a call from Jabber using softphone(your PC to make the call) then you can track RTP traffic with a packet capture, otherwise traces from CUCM would do.

Hope this helps!

Community Member

Jabber for Windows 9.2 call stats

No, that doesn't really help.  Every other TelePresnce endpoint Cisco makes gives you the ability to view call stats from the device.  It's a big oversight that Cisco has left this out of Jabber for Windows. 

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