Jabber for Windows 9.2 call stats

Mike Assel · ‎09-23-2013

Does anyone know how to view call stats in Jabber for Windows 9.2 (or if it is even possible)?

Thanks, Mike

Oscar Chavarraia · ‎10-03-2013

Like this? no specific call stats.

Mike Assel · ‎10-04-2013

No. I mean call stats like dropped packets, codec, video resolution etc. I heard from my Cisco SE that Cisco doesn't have any immediate plans to implement this feature, which I think is a terrible oversight. How are we supposed to troubleshoot with call stats? Even an IP phone has ability to do that.

Oscar Chavarraia · ‎10-04-2013

If you make a call from Jabber using softphone(your PC to make the call) then you can track RTP traffic with a packet capture, otherwise traces from CUCM would do.

Hope this helps!

Mike Assel · ‎10-04-2013

No, that doesn't really help. Every other TelePresnce endpoint Cisco makes gives you the ability to view call stats from the device. It's a big oversight that Cisco has left this out of Jabber for Windows.