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Jabber for Windows showing wrong IM information

We are using BDI/LDAP with a jabber-config.xml with IM&P 9.1/Jabber for Windows 9.6.0.

We have 4 clusters with inter-clustering.  We sync CUCM to LDAP, and set username to samAccountName.  Our standard for samAccountName is firstname<space>lastname

The Directory Lookups using LDAP work great, except when I search for a user and look at their IM address.  I find 8 Annas and when I view Profile I see IM Anna for all of them.  Should it not have the full samaccountname of anna or anna

None of these computers with the problem are part of the Windows domain, they are in a workgroup.

Everyone's tags (3)

Jabber for Windows showing wrong IM information

In the Jabber-config.xml the PresenceDomain and BDIPresenceDomain should match the IM&P Presence Name.  Once I corrected this all was good.

New Member

Jabber for Windows showing wrong IM information

You might want to add SERVICES_DOMAIN= to the msiexec command line. I found that bypassed the Jabber client asking questions for the users at login time.

Jabber for Windows showing wrong IM information

Hello Jason,

I did a upgrade from Cisco Jabber for Windows 9.2 to 9.6 and I have an issue connecting the LDAP Service, can you post your jabber-config.xml please?

Best regards.