Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
New Member

Jabber for Windows - Chat Window Screen Pop

I don't seem to see any way to configure the Jabber client so that the chat window pops up in front on a new chat (or any chat for that matter). I see where I can set it to play sounds when chats are received, but not actually pop up.

We had problems with CUPC as well, where it would pop up, but behind any open windows (kind of useless). This has been one of our biggest complaints from users.

Is there a way to do this and if not, is it on the roadmap?

Thanks,

Josh

1 ACCEPTED SOLUTION

Accepted Solutions
Cisco Employee

Jabber for Windows - Chat Window Screen Pop

Hey Bud,

I have an update from our Dev team. The IM Alert feature will be available in future release, currently no ETA, however, it'll look somewhat similar to the screenshot below:

I am sure, this'll definately provide the functionality which the end users are looking forward to !!

Best Regards,

Jas

47 REPLIES
Cisco Employee

Jabber for Windows - Chat Window Screen Pop

Hey Josh,

Currently there is no such option which we can configure to have the IM pop up.

Since this is something which the end users really want, I'll research to see if there is an enhancement request already and if need be we can request for one.

Regards,

Jas

Cisco Employee

Jabber for Windows - Chat Window Screen Pop

Hey Bud,

I have an update from our Dev team. The IM Alert feature will be available in future release, currently no ETA, however, it'll look somewhat similar to the screenshot below:

I am sure, this'll definately provide the functionality which the end users are looking forward to !!

Best Regards,

Jas

New Member

Jabber for Windows - Chat Window Screen Pop

Jas, this would be perfect, particularly the checkbox at the bottom "Bring new chat windows to the front". Very cool, thanks.

Cisco Employee

Jabber for Windows - Chat Window Screen Pop

Hey Josh,

If the post answered your question, please go ahead and mark it as solution and don't forget to rate.

Going forward, whenever there is an update to this feature, I'll update this thread.

Regards,

Jas

New Member

Jabber for Windows - Chat Window Screen Pop

Sorry Jas, thought I had done this. I clicked "Correct Answer" and rated again. Thanks again for your help, and I look forward to your updates.

Cisco Employee

Jabber for Windows - Chat Window Screen Pop

No worries. Thanks for updating it.

Will keep you posted.

Have a good week

New Member

Jabber for Windows - Chat Window Screen Pop

Hi all,

I've just been asked for the same feature by a new potential customer that we have deployed a proof of concept, is there any idea of a time-line when the feature will be included into the client?

Regards,

Mike.

New Member

Take a look here:https:/

Take a look here:

https://communities.cisco.com/thread/31845?start=15&tstart=0

Looks like the option is comming in Version 10.5

New Member

I have version 10.5 and there

I have version 10.5 and there is still no option to bring new chat messages to the front.  There is a notification that comes up quickly and then goes away, but you need to be looking at your screen or you will miss it.

New Member

Folks,

Folks,

I am looking back to see this question goes back over 4 years.  I am not aware of any option within the settings of a Windows Cisco Jabber Client that would allow it to produce a pop-up window in front of any other windows on a windows desktop when a new message is received.

Am I missing something in the settings or...

Has Cisco been unable/unwilling to fix this after 4 + years?

New Member

Jabber for Windows - Chat Window Screen Pop

Any update on an ETA for the "Bring new chat windows to top" feature?  I'm not seeing it in the 9.1 EAP, so I'm guessing we've still got to wait a while before we might see this?

-Scott

New Member

Jabber for Windows - Chat Window Screen Pop

Hi there,

I just ran across this thread as we're considering moving to Jabber (from Lync) but we need special alert options.

For Lync, we use an add-on called Super Toast http://www.modalitysystems.com/software/super-toast and it gives our users a pop-up alert for IM's in the middle of their screen that doesn't go away until they do something with it.

We even worked with Modality to customize it and make it bigger and custom for our company.

I need something like that for Jabber.  Does anyone know of a product like that?

Thanks,

Christie

New Member

We are still in need of this

We are still in need of this feature, two years talking about this, and still no solution?

Cisco Employee

Hi,In the 10.5 release

Hi,

In the 10.5 release scheduled for late summer we will be including visual notifications for IMs which will address the missed chat issue.

Mark

New Member

What versions of CUMC And

What versions of CUMC And CUPS are required to get this working?

Cisco Employee

There is no CUCM/CUP

There is no CUCM/CUP dependency for this feature.

Mark

New Member

I'm currently running version

I'm currently running version 11.5.0 Build 26858 and this issue still has not been resolved.

4 years+ and still not resolved?

On a side note... How can the issue in this thread be marked as answered if it has not been released into a production version?

New Member

Just wondering if this issue

Just wondering if this issue is ever going to be resolved. 

4 years+ and still in development???

Currently running version 11.5.0 Build 26858

New Member

Jabber for Windows - Chat Window Screen Pop

We're disappointed to hear that it's not in 9.1, per Scott's comment below. Is Cisco still planning on rolling this feature out? Also hoping ad-hoc (non AD) will make it soon.

New Member

Jabber for Windows - Chat Window Screen Pop

Just downloaded and installed Jabber 9.0.(4) for windows, still no option to bring chats to the front of the screen. Because of this and the inability to add non AD contacts, we are continuing to delay the release of Jabber for Windows out to our users. Patiently waiting

New Member

Jabber for Windows - Chat Window Screen Pop

I have users that are looking for this feature to.  When this feature is released my Director of IT will feel better about pushing jabber out to the company.

New Member

Jabber for Windows - Chat Window Screen Pop

We also need this feature. In our test environment, multiple times people have missed chat messages because the notification is too subtle. The sooner we can get this, the better.

New Member

Jabber for Windows - Chat Window Screen Pop

My users want the option to bring the chat window to the front for any new chats not just a new chat with someone you are not chatting with unless I am not understanding the feature here.

user:

Although  even that isn't what I want.. that's only new chat windows. I want it to the  front on new chat messages to existing windows
Cisco Employee

Jabber for Windows - Chat Window Screen Pop

An option setting for bringing all new chat windows to the front of all other windows is on the backlog but has not yet been committed for any release.

Mark

New Member

Jabber for Windows - Chat Window Screen Pop

Just installed 9.1 and I cant really see any feature updates, and this above features still not mentioned. Any updates on this? Also, is there a way to get our hands on a BETA release or are these strictly not given out? This is becoming a feature that is causing a lot of issues with missed chats, especially since the imAlert.wav cannot be replaced.

New Member

Jabber for Windows - Chat Window Screen Pop

Hi

Just wondering when the update will be provided so new chat's/messages notifcations can alert the user via blinking /windows new focus popout?  I have jabber 9.1.3, build 13181.  thank you

New Member

Jabber for Windows - Chat Window Screen Pop

My Company also needs this option. We are looking at deploying Jabber Enterprise wide but a couple of areas require immediate notification of incoming IM's

Can we get an update on how far out this is? it would help tremendously in our rollout testing and planning

New Member

Jabber for Windows - Chat Window Screen Pop

We're on 9.2.0 Build 496 and no hint of this feature in that version, either.  Any word on when this is going to roll out?  I have users (including me) that miss IMs for some time because they don't pop up, they only glow down on the taskbar.  Help!

New Member

Jabber for Windows - Chat Window Screen Pop

We have the same complaint from our users.  Its a much needed enhancement.

23508
Views
34
Helpful
47
Replies
CreatePlease to create content