Jabber for Windows - Cisco Support Field - Service Profile - jabber-config.xml

[HeribertoVV]

Hello,

I have these questions?

1. If I have configured Directory UC services and I've assigned them to a Service Profile and then to an user, will it superimpose jabber-config.xml directory configuration?

2. If I have the name of a specific jabber-config.xml configuration file (ex. jabber-specif.xml) in "Cisco Support Field" for J4W, will it superimpose jabber-config.xml?

3. I have this jabber-config.xml directory configuration:

 <Directory>
 <DirectoryServerType>EDI</DirectoryServerType>
 <ConnectionType>1</ConnectionType>
 <PrimaryServerName>server1</PrimaryServerName>
 <SecondaryServerName>server2</SecondaryServerName>
 <ServerPort1>389</ServerPort1>
 <ServerPort2>389</ServerPort2>
 <UseWindowsCredentials>0</UseWindowsCredentials>
 <ConnectionUsername>user</ConnectionUsername>
 <ConnectionPassword>password</ConnectionPassword>
 <SearchBase1>OU=RRr,DC=exmaple,DC=com</SearchBase1>
 <SipUri>mail</SipUri>
 <PhotoSource>thumbnailPhoto</PhotoSource>
 </Directory>

Is there a way to know from where is my Jabber searching users? (CUCM, AD). Which one of this gets the first in priority: UC service, jabber-config.xml or jabber-specif.xml?

4. Am I able to see pictures in Expressway MRA 8.9 (Android, iPhone, Jabber4W)?

5. I cannot see pictures in my Jabber, Did I missed something in my jabber-config.xml?

Best regards.

[Jaime Valencia · Accepted solution]

1 Yes, UC service has preference over .xml
2 Yes, it will no longer look for jabber-config.xml, but what you configured in the support field
3 See #1 & #2, this only happens for fields that exist in both the .xml and a UC service
4 Yes, assuming you configured it, this will not work automagically
5 Yes, most likely, that will depend on which method you use.

[HeribertoVV]

I've been using UC services, but I cannot see the user photo. Attached is my UC service configuration. Any suggestion?

[Jaime Valencia]

Unless you're using the photo directly from your AD, there is no configuration there to expect the photos to work.

[HeribertoVV]

If I don't use the UC service and I use the jabber-config.xml's directory code, it doesn't work neither. Did I forget any line? We have some users with Lync and they, actually, can see the profile picture from the AD.

Thanks for your help.

[Jaime Valencia]

In which attribute do you have the picture?

I see you're using

<PhotoSource>thumbnailPhoto</PhotoSource>

But do you know for a fact, that's where the picture is?

Have you reviewed the Jabber documentation, and the sections dedicated to Jabber photos?

Have you reviewed a PRT?

[HeribertoVV]

Completely sure photos are in thumbnailPhoto AD parameter. Also completely sure this parameter is part of the global catalog (attached file).

I already reviewed Jabber documentation.

[Jaime Valencia]

Then your next step is to review a PRT to find out if there are any errors there.