cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
413
Views
0
Helpful
1
Replies

Jabber for windows client 9.6 can't read secure messages

jcompiano
Level 1
Level 1

I click on the voice message arrow but message does not play. CUC 9.1 is set for secure messaging. Mailstore for UC service profile is set for 7993 TLS. I can call the VM server from Jabber. I am testing on-net so IP connectivity is not an issue.

 

thanks

1 Accepted Solution

Accepted Solutions

Amit Kumar
Cisco Employee
Cisco Employee

here is what you need to do;

In the Unity Connection server administration page goto System Settings -> Advanced -> API Settings -> and make sure the "Allow Access to Secure Messaging Recordings through CUMI" is checked.

 

once this is saved; exit and re login to jabber for windows; and retest.

 

Please rate this as resolved if the above fixes the issue.

View solution in original post

1 Reply 1

Amit Kumar
Cisco Employee
Cisco Employee

here is what you need to do;

In the Unity Connection server administration page goto System Settings -> Advanced -> API Settings -> and make sure the "Allow Access to Secure Messaging Recordings through CUMI" is checked.

 

once this is saved; exit and re login to jabber for windows; and retest.

 

Please rate this as resolved if the above fixes the issue.

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: