Jabber for Windows directory service

[cbrasolin]

Hi all,

i'm testing jabber for windows 9.0.1.8802 with CUCM 8.5.1.10000-26 and Presence 8.5.3.10000-59.

I've figured out how to configure the client to use the directory from CUCM (UDS mode) and how to retrieve the contact photos.

I've a strange behavior: i've few contacts on my list, if i right click a contact in my list there is not the option to call him, only chat. if i search the same contact in the search bar, then close the search result, when i right click on the contact i see the call option. This happen for all contacts. If i close the jabber client e open it again, the call option is disappeared and i must search again the contact in the search bar to be able to make calls.

Any idea for this behavior?

Another bad thing i've seen is that jabber can't use the webcam on my laptop while CUPC have not problem with it.On jabber i don't have to video option under file->options menu.

Regards,

[cbrasolin]

No one have a problem like that with Jabber for Windows?

[ualbdp2c1]

Just curious if anyone found a solution?  I have a customer experiencing this exact behavior with J4W 9.7(2) and 9.1 CUCM/IMP.

Here is jabber-config.xml:

  <?xml version="1.0" encoding="utf-8" ?> 
- <config version="1.0">
- <Presence>
  <PresenceServerType>CUP</PresenceServerType> 
  <PresenceServerAddress>192.168.4.143</PresenceServerAddress> 
  <PresenceServerDomain>kt.local</PresenceServerDomain> 
  </Presence>
- <Directory>
  <DirectoryServerType>UDS</DirectoryServerType> 
  <ConnectionUsername>j4wDirectoryUser</ConnectionUsername> 
  <ConnectionPassword>Directory1</ConnectionPassword> 
  </Directory>
- <Policies>
  <Screen_Capture_Enabled>true</Screen_Capture_Enabled> 
  <File_Transfer_Enabled>true</File_Transfer_Enabled> 
  <EnableVideo>true</EnableVideo> 
  <InitialPhoneSelection>deskphone</InitialPhoneSelection> 
  <UserDefinedRemoteDestinations>false</UserDefinedRemoteDestinations> 
  <enableLocalAddressBookSearch>false</enableLocalAddressBookSearch> 
  <EnableAccessoriesManager>false</EnableAccessoriesManager> 
  <ForceFontSmoothing>true</ForceFontSmoothing> 
  </Policies>
- <Options>
  <Set_Status_Away_On_Inactive>true</Set_Status_Away_On_Inactive> 
  <Set_Status_Inactive_Timeout>15</Set_Status_Inactive_Timeout> 
  <Set_Status_Away_On_Lock_OS>true</Set_Status_Away_On_Lock_OS> 
  <StartCallWithVideo>true</StartCallWithVideo> 
  <Start_Client_On_Start_OS>false</Start_Client_On_Start_OS> 
  <AllowUserCustomTabs>false</AllowUserCustomTabs> 
  <ShowContactPictures>true</ShowContactPictures> 
  <ShowOfflineContacts>true</ShowOfflineContacts> 
  <DockedWindowVisible>true</DockedWindowVisible> 
  <DockedWindowPosition>TopCenter</DockedWindowPosition> 
  </Options>
  </config>

[Mohammed Saifuddin]

Hi,

I need small help like Cisco IP communicator  we can setup personal direcotry with username and password the same way how to achieve in Jabber what policy I need to add in XML file that it will have that option enabled.

NOte: we are not using any presence server

Thansk & Regards,

Saif

[Cirstea Nelu]

Hello,

What have you done to configure the clients to use the directory from CUCM?

Best regards,

Nelu Cirstea

[cbrasolin]

You have to set the UDS mode in the jabber-config.xml like:

    presence

  UDS

  http://10.x.x.x/photoupc/%%uid%%.jpg

  true

As documented in the jabber for windows amministration guide:

http://www.cisco.com/en/US/docs/voice_ip_comm/jabber/Windows/9_0_1/b_jabber_win_icg_chapter_0100.html#task_FB59C36497704E0F8DCE0C9CD77EBA03

but it work as i wrote in the first message.

[Cirstea Nelu]

Hi,

For this configuration is there a need for Call Manger to be integrated with the AD?

In y current configuration there is not integration with AD. Corpoarte Directory is taken rm users pat.

Best Regards,

Nelu

[cbrasolin]

AD integration is never mandatory but recommended. Unlike the UPC that need AD integration for be able to search contacts, Jabber in UDS mode search contacts directly on the CUCM, so if the CUCM is integrated or not with AD is not important.

I never liked the need to have AD, finally with Jabber there is a way to have the search working even without AD.

Anyway there is something working bad as i wrote above in the first post.

regards

[Slobodan Todorovski]

Hello,

Can you send us your <Directory> configuration xml> We are using J4W 9.6 and have set UDS in XML:

<Directory>
  <DirectoryServerType>UDS</DirectoryServerType>
 </Directory>

But still can't browse the users from client. On "Show connection status" on newer J4W 10.X it works and it's UDS as it should but on J4W9.6 it stays "LDAP"

We are missing something in XML or what?

Here is our xml:

<?xml version="1.0" encoding="utf-8"?>
<config version="1.0">
 <Client>
 </Client>
 <Directory>
  <DirectoryServerType>UDS</DirectoryServerType>
 </Directory>
 <Policies>
  <Screen_Capture_Enabled>true</Screen_Capture_Enabled>
  <File_Transfer_Enabled>true</File_Transfer_Enabled>
  <Disallowed_File_Transfer_Types>.exe;.msi;.rar;.zip;.mp3</Disallowed_File_Transfer_Types>
  <Video_Disabled>false</Video_Disabled>
  <VoiceServicesDomain>ourdomain.com</VoiceServicesDomain>
 </Policies>
 <CUCM>
  <PhoneService_UseCredentialsFrom>presence</PhoneService_UseCredentialsFrom>
 </CUCM>
</config>

[cbrasolin]

Hi Slobodan,

 UDS on Jabber 9.6 is not supported, from release notes: Cisco Unified Communications Manager User Data Services (UDS) is not supported for directory integration in this release.

regards

[krobberechts]

Hello,

I am looking for documentation on how to configure UDS . Can you send me the url/pdf guides that you used to get this in service? There isn't a lot of documentation on CCO .

Thx in advance,

Kurt

[cbrasolin]

Hi kurt,

• Administration guide http://www.cisco.com/en/US/partner/docs/voice_ip_comm/jabber/Windows/9_0_1/b_jabber_win_icg.html
• Accessibility features and end user guides http://www.cisco.com/en/US/partner/products/ps12511/products_user_guide_list.html
• Frequently asked questions http://www.cisco.com/en/US/partner/products/ps12511/products_user_guide_list.html
• Licensing http://www.cisco.com/en/US/partner/products/ps12511/products_licensing_information_listing.html

The Admin Guide link is posted also on my post above where you can find also the example for the jabber-config.xml file.

You need to manually create the xml file above where you specify to use UDS mode and put it on the CUCM TFTP server.

[Aaron Harrison]

If your version of CUCM has UDS, then there's not much to configure. Just the  jabber-config.xml file with the section specifying UDS.

Aaron

[krobberechts]

Thx both for the quick reply.

From which version is UDS embedded ? I am running 8.6(2a).

Kurt

[Aaron Harrison]

Can't recall to be honest...

It's definately in your version though.