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Cisco Employee

Jabber for windows login issue

Issue is when the users launch the Jabber client it opens up with the Default page for entering the Server Details as if it was 1st time login. This is happenng evrytime for every user.
Please Help !

4 REPLIES
VIP Super Bronze

Jabber for windows login issue

The details are stored in C:\Users\\AppData\Local\Cisco\Unified Communications. The user needs to have write access to that folder and the contents need to persist between logins. If it's a VDI session (or similar) that erases all changes at logoff, you'll have this problem.

Please remember to rate helpful responses and identify helpful or correct answers.

Cisco Employee

Jabber for windows login issue

Thanks Jonathan..

really appreciate your help.. can you suggest a workaround fr it..

regards,

sushant

VIP Super Bronze

Jabber for windows login issue

That folder needs to persist I'm afraid.

Cisco Employee

Jabber for windows login issue

thanx for the support.. i'll check it up..

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