Jabber Guest is typically ordered under one of the bundles – EA, CUWL, CUCM, BE6K, HCS etc. You should have one SO number for the ordering.
Customers ordering Jabber Guest should be shipped a RTU certificate and the software. Either physically (paper licenses and DVD) or electronically. 95% of orders will be electronic. Maybe you already have a download link?
In my case, I initially opened a case with Licensing team (email@example.com) which replied that they did check my client's Sales Order info for eligibility but they cannot supply a download link and I should contact a Cisco representative. Which I did and they had to open a case internally... In the meantime they suggested to open a case with firstname.lastname@example.org.
They were the ones to give the solution, nice and faster than the internal case !
A download link was supplied for the "JabberGuest-10.6.12.1-New-Install.iso"which actually contains the self-installing OVA.
Are you getting this error “Installer User Interface Mode Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The value UI mode identifiers...
The below trick might come handy when you have to add a new node to a cluster but you don't have or is unsure of the security password for the publisher. This procedure has been around for ages.
1) Login into the CLI of the Publisher.