Jabber Guest

[j.huizinga]

Hi,

I have installed Jabber guest and I can make a call using a link, but I have one way voice and video. The outside voice and video can be heard on a inside video phone (9951). But all voice and video from the 9951 don't reach the jabber guest.

All the signaling is OK, when jabber guest or the 9951 ends the call it disconnects correctly on both devices, so the signalling seems to be OK

I am sure it has to do with the ASA, but what exactly is needed on the ASA? I have configured the expressways with a traversal zone similar to expressway MRA. What else is needed? I there an example for the ASA configuration needed whehn you have Jabber guest?

Thanks

JH

[yjin2]

Hi,

Is your expressway configured with Dual NIC and Single NIC ? Please follow below guide:

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/Guest/10_6/icg/JABC_BK_JF2738FB_00_jabber-guest-server-106-installation/JABC_BK_JF2738FB_00_jabber-guest-server-106-installation_chapter_011.html

For ports and protocols requirements in firewall, please refer to below link:

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/Guest/10_6/icg/JABC_BK_JF2738FB_00_jabber-guest-server-106-installation/JABC_BK_JF2738FB_00_jabber-guest-server-106-installation_chapter_01.html#JABC_RF_P51279BF_00