Cisco Support Community
Showing results for 
Search instead for 
Did you mean: 

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

New Member

Jabber Hunt Group Calls on Citrix fails

Hi there,

i have a strange problem with jabber, a costumor is running a citrix invirement with Cisco cisco vxc 6215 thin klient's, when the get at hunt gorup call the japper does not pop up, and you are not able to pickup the call in any way, but when it stops ringing, you will have a missed call.

it's only with hunt group call's not with ordinary call's to the user.

Right now they are running Jabber 9.2.6 and CUCM System version:    

Have anyone else seen this issue?            

  • Jabber Clients
Everyone's tags (2)
New Member

Jabber Hunt Group Calls on Citrix fails

Hun Groups are not supported with that version of Jabber.

They should be supported with Jabber 9.7 which will be next release of Jabber.



New Member

Jabber Hunt Group Calls on Citrix fails

Hi again,

actually, we had this confirmed from Cisco, that it was supposed to be working, but today i acually had a breaktrough after upgrading jabber to version 9.6 it works!

We also did a upgrade of thin client's "VXC 6215" to version 9.3 and added a patch, but it also works on the client's that are not yet upgraded.

Regards Rolf