08-19-2014 02:05 PM - edited 03-17-2019 04:24 PM
Hello,
I have one user using Jabber for MAC 9.6 and the contact photos did not appear or the contact info.
The user is not on domain, this could the reason of my issue?
Regards
Leonardo Santana
08-20-2014 05:38 AM
Hello Leonardo,
Few questions for you, does it work for Jabber for Windows users?
Where are the pictures stored? AD or a web server?
Is this client connecting to the directory at all? if you look for someone do you see reults in "directory"? or just "contacts and recents?
Non domain computers don't connect automatically to your AD for directory search, adding an XML can help, here's one that worked for a customer(Mac users):
<?xml version="1.0" encoding="UTF-8"?>
<config version="1.0">
<Directory>
<BDILDAPServerType>AD</BDILDAPServerType>
<BDIPrimaryServerName>AD_IPADDRESS</BDIPrimaryServerName>
<BDIEnableTLS>False</BDIEnableTLS>
<BDIServerPort1>3268</BDIServerPort1>
<BDIConnectionUsername>admin@jabbermac7.net</BDIConnectionUsername>
<BDIConnectionPassword>xxxxxx</BDIConnectionPassword>
<BDISearchBase1>OU=User Accounts,DC=US,DC=example,DC=com</BDISearchBase1>
<BDIBusinessPhone>telephoneNumber</BDIBusinessPhone>
<BDIPhotoSource>thumbnailPhoto</BDIPhotoSource>
<BDIPresenceDomain>jabbermac75.net</BDIPresenceDomain>
</Directory>
</config>
You can save this as an xml and test if a browser can open it, if so make it global by uploading it to CUCM and restarting TFTP, do make sure there's not an xml already in there, you can check by putting in a browser your TFTP's IP :6970/jabber-config.xml so the url would be: http://X.X.X.X:6970/jabber-config.xml
The connection username and password should be from a user that has at least read access on the OU where the users are located.
And the BDIPresenceDomain should be AD's domain.
Cheers,
Oscar
08-20-2014 06:13 AM
Hello,
Few questions for you, does it work for Jabber for Windows users?
Yes for Windows works, but all windows machines are in domain
Where are the pictures stored? AD or a web server?
AD
Is this client connecting to the directory at all? if you look for someone do you see reults in "directory"? or just "contacts and recents?
On Cisco Jabber i dont see any connections to the LDAP server, i will check tthis.
Regards
Leonardo Santana
08-20-2014 06:27 AM
The pictures for the users are pulled from AD.
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