09-09-2013 04:19 PM - edited 03-17-2019 03:31 PM
Hello,
I realized, that Jabber in order to identify caller ID, just looking for 3 last digits in the phone number in Outlook Contacts, and uses it as caller ID.
So, if user has in his contacts list any (business or cell) phone, which has 3 last digits same as the internal company number (that's quite often), Jabber prefer that phone number and obviously shows wrong caller ID. The caller ID on the phone is showing properly.
Does anybody know how to fix it?
Thank you
Solved! Go to Solution.
09-10-2013 02:30 AM
Hi Sergey,
What's the version you are using ?
Have you tried with the latest 9.2(4) ? The issue might be fixed on that release.
HTH,
Christos
09-10-2013 02:30 AM
Hi Sergey,
What's the version you are using ?
Have you tried with the latest 9.2(4) ? The issue might be fixed on that release.
HTH,
Christos
10-13-2013 12:13 AM
Thanks Christos,
No problem after installing Jabber 9.2.4.
Sergey
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