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Jabber to Jabber Video

 I am unable to start a video call between Jabber clients. Iphone to Iphone or Iphone to Windows, Windows to Windows. I am able to make voice calls without any issues, IM is working, between windows PC's I am able to share screens. With the Iphones, as soon as the call is connected the video option is grayed out with a slash though it, on the PC's when I click start my video it just stops right away.

I have one CUCM server (11.5 and one IM & Presence server (11.5.1)  in the environment. (CUCM is using 6 month demo license)


I have the devices configured as

- Cisco Unified Client Services Framework

- Cisco Dual Mode for iPhone

- Users assigned as Presence Users

- Service Profile configured as well as the SIP trunk to the IM & Presence server.

- CCMCIP profile created on the IM & P Server as well.

Forgive me I am new Cisco voice technology, and I know there's a lot of settings needed, I am happy to provide any details or screenshots you may require. Your assistance is appreciated.




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1 ACCEPTED SOLUTION

Accepted Solutions
VIP Red

Kieffer,

Kieffer,

are your iphones in device pools that have regions in them that allow video?

cheers

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3 REPLIES
VIP Red

Kieffer,

Kieffer,

are your iphones in device pools that have regions in them that allow video?

cheers

Please remember to rate useful posts, by clicking on the stars below.

Community Member

That was it! easy fix. Thanks

That was it! easy fix. Thanks so much Dennis

Mike

VIP Red

Occam's razor mate!

Occam's razor mate!

Please remember to rate useful posts, by clicking on the stars below.

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