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Jabber User Accounts

We have had Jabber installed by a external engineer who was suppose to come and show us how to create user accounts on the Presence server - unfortunately he has not been able to.

We are running

Presence 8.6.4

CUCM 8.6.2

They have had their CSF set up in call manager as well as their account assoiciated to it. But they obviously can't log in as they don't have a Jabber account o the Presence server.


Can anyone help or point me in the best place to help?

Cheers

Sue


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1 ACCEPTED SOLUTION

Accepted Solutions
New Member

Jabber User Accounts

Hi, do you know if capabilities assignment has been done on the users - this normally populates the CUP server with the users ,

see section on 'specify end user capabilities' from the link

http://www.cisco.com/en/US/docs/voice_ip_comm/cups/8_6/english/jabber_for_everyone/CUP0_BK_JE526021_00_jabber-for-everyone-solution-overview_chapter_010.html

This is assuming the config on cup server has been done. here is deployment guide:

http://www.cisco.com/en/US/docs/voice_ip_comm/cups/8_6/english/install_upgrade/deployment/guide/CUP_deploy.html

aplogies if you've already seen these - they're openly available...good luck.

3 REPLIES
New Member

Jabber User Accounts

Hi, do you know if capabilities assignment has been done on the users - this normally populates the CUP server with the users ,

see section on 'specify end user capabilities' from the link

http://www.cisco.com/en/US/docs/voice_ip_comm/cups/8_6/english/jabber_for_everyone/CUP0_BK_JE526021_00_jabber-for-everyone-solution-overview_chapter_010.html

This is assuming the config on cup server has been done. here is deployment guide:

http://www.cisco.com/en/US/docs/voice_ip_comm/cups/8_6/english/install_upgrade/deployment/guide/CUP_deploy.html

aplogies if you've already seen these - they're openly available...good luck.

New Member

Jabber User Accounts

Bingo, that is what I have been looking for. Many thanks.

Sue

New Member

Re: Jabber User Accounts

Thanks for the link.

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