I am having a problem with Jabber Video crashing on my windows 7 machine. This is not free jabber, but a licensed version tied back to our VCS infrastructure. I don't beleive its a windows problem at all as it happens on all machines I tried. It's also the latest version.
I have a H323 endpoint registered to our VCS. It doesn't do sip, so we use interworking. I can connect to it with all the H323 clients I have tried by dialing the registered URI. I don't believe there is setup issue, as this part always works. We can also connect to it with sip clients (jabber ipad).
I just tried Jabber video on my ipad and that works as well. I can dial the same H323 endpoint.
The only program that has a problem is Jabber Video for windows (telepresence). I dial the URI and it connects to the conferencing unit. I can see the video for about 15 seconds and then I get an application crash. The application crash makes me think its not a signaling issue but an handler problem of some sort.
I tried prepending H323: to the URI, thinking it may be a sip signally issue - but it still crashes.
Any ideas of what to look for and how to turn on advanced debug/tracing?
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
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