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Jabber video free to SX20

I have an SX20 standalone that when it is given a public IP address I can connect from a Jabber client to the SX 20.  I cannot connect the other way around which I think is a SIP issue.  The SX 20 is not registered for SIP.  This is not my main concern however.

 

When I connect the SX20 to a SonicWALL firewall I cannot get any Video or Audio.  The call comes in and I accept it but no video / audio connection occurs.  I know this is the firewall but I cannot find out where.  I have even opened cases with Cisco and SonicWALL and they have yet to be able to track this down.  I have scoured the Internet and tried various fixes but none have worked.

 

I can connect to the SX20 from another standalone SX20 so I think this narrows it down to SIP as I know the Jabber client uses SIP.  

  • Jabber Clients
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