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New Member

Jabber voice for iPhone 9.1.7 crashes on iPhone 5S

Few users reported that Jabber voice for iPhone crashes on 5S after updating to latest 9.1.7 version. App loads, register to CUCM but crashes when using dial pad and application closes itself. App works on iPhone 4.

Does anyone else have the same issue?

New Member

The following error is

The following error is reported via Console:

iPhone ReportCrash[4722] <Notice>: Saved crashreport to /var/mobile/Library/Logs/CrashReporter/Jabber Voice_2014-05-19-083318_"removedname".plist using uid: 0 gid: 0, synthetic_euid: 501 egid: 0
May 19 08:33:19 iPhone Jabber Voice[4724] <Warning>: Stderr redirected to: /var/mobile/Applications/0CDDD8A3-0BD0-40DA-AFCA-8B32C71B0187/Documents/Logs/Jabber Voice-2014-05-19-08331907-Console.log
May 19 08:33:19 iPhone Jabber Voice[4724] <Notice>: (Error) [ABLog]: ABPeoplePickerNavigationController does not support subclassing in iOS 7.0 and later. In the future, a nil instance will be returned.

Issue happens on iPhone 5S running 7.0.6 or 7.1.1 iOS. 

New Member

In the meantime we have found

In the meantime we have found the solution.

If local contact access is not allowed then app crashes on all iPhone platform, so it is not platform specific as we thought earlier. If local contact access is enabled then the app works:
Settings -> Privacy -> Contacts -> Jabber Voice must be switched on

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