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Jabber Windows - Telephony features is disabled

Hi All,

We are facing the Jabber softphone registration issue on windows client (10.5) . This is happening for all the user profiles in that machine.same profile is working fine from different machine without any issue.

While checking the jabber PRT, telephony feature is disabled because it's not authenticated. I am using the CUCM local end user account for login.

 

2014-09-03 16:14:12,883 DEBUG [0x000010a0] [nyservice\TelephonyAdapterUtils.cpp(985)] [TelephonyAdapter] [TelephonyAdapter::updateTelephonyServiceCapabilities] - Removing ALL telephony service capabilities because:

2014-09-03 16:14:12,883 DEBUG [0x000010a0] [nyservice\TelephonyAdapterUtils.cpp(999)] [TelephonyAdapter] [TelephonyAdapter::updateTelephonyServiceCapabilities] - Not Authenticated

Thanks in Advance !!!!

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