been playing back and forth with CUPC and J4W before rolling J4W out to everyone, and just found a "minor" problem.
In CUPC, when I select a person's mobile phone to call I automatically prepends the "9" or the "91" to the stored numberso that it gets routedout correctly. J4W does not seem to do this. It seems to just grab the mobile number from the ldap directory and dials it.
Is this a config .xml file issue or is something else at work here.
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...