Jabberguest call clearing delay

[Peter Blakeman]

Hi All,

I'm currently utilising Jabberguest 10.6.8.11.  I've discovered an issue with dialling into endpoints from mobile devices.  If the app is closed without hanging up the call, or if there is a loss of network on the mobile device, then the call does not clear out.  If the user reloads the app or recovers network connectivity and calls again, the system will still be in a call with the original session.

Does anyone know of a way to reduce the session timeout of the call when no traffic is received or away of disconnecting the call when the server loses connection to the remote client etc?  I've reduced the VCS's SIP session refresh interval, but that's still 90 seconds before the call is cleared.

Cheers.

Peter.

[yjin2 · Accepted solution]

Hi Peter,

JabberGuest 10.6.10 has provided a configure option in Jabber Guest Server web admin to set the call session expires time(default is 60s),please refer to Jabber Guest 10.6.10 release notes

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/Guest/10_6_10/rn/jabc_b_cisco-jabber-guest-10610-release.html#topic_E1325C8710E89ACDEE9F1FD2ED86BA6D

Regards

Yu