LDAP contacts and photos for jabber ipad, iphone and Android not working

[Hermanus Janse van Vuuren]

Hi Guys,

I have been up and down this forum and google following all the settings and configurations but I do not get my ldap directory synced with my mobile devices which means I do not see their photos nor any contact details I can only IM them from my contacts.

From my ipad and iphone logs I keep getting the following error.

-- 2014-06-25 11:11:18.181 DEBUG [a32c000] - [csf.person.ldap][bind] LDAP bind error. code=-1, msg=Can't contact LDAP server

My jabber-config.xml file works 100% for Jabber 4 Windows photos everything.

I have the UC Services configured and added to my end user.

I have the LDAP config on my TCT, TAB and BOT devices with no luck.

What am I missing or doing wrong? Why is it working 100% for J4W but not my mobile clients.

Any suggestions, examples or advise would be appreciated.

Links I have used:

https://supportforums.cisco.com/document/101766/troubleshooting-cisco-jabber-iphone

https://supportforums.cisco.com/document/129841/configure-directory-search-jabber-iphone

http://www.cisco.com/c/en/us/support/docs/voice-unified-communications/unified-communications-manager-version-85/113498-jabber-ldap-00.html

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/iPhone_iPad/JABI_BK_I30346C6_00_installation-and-configuration-guide-for-iOS/JABI_BK_I30346C6_00_installation-and-configuration-guide-for-iOS_chapter_0111.html

http://warcop.wordpress.com/2013/07/08/cisco-jabber-and-your-xml-file/

[Hermanus Janse van Vuuren]

Hi Jaime,

Just to update.

My Jabber Voice the green icon for iphone works 100%.

See Jabber_voice pictures.

My Jabber IM for iOS does not integrate with AD at all the blue icon for iphone.

This is my issue. See Jabber IM pictures.

[Emmanuel Valdez]

Hi sirkalliemarie,

Do you have these settings for BDI integration into jabber-config.xml?

   <BDIPhotoUriSubstitutionEnabled>true</BDIPhotoUriSubstitutionEnabled>

   <BDIPhotoUriSubstitutionToken>sAMAccountName</BDIPhotoUriSubstitutionToken>

 <BDIPhotoUriWithToken>http://x.x.x.x/photos/sAMAccountName.jpg</BDIPhotoUriWithToken>

Where x.x.x.x is your web server. 

These indicate to Apple devices where they have to acquired the avatars.

Regards.

[Jim Jones]

So are you saying the BDI directory entry is necessary even if you have full LDAP integration done for CUCM and CUP?  Jabber for Windows has no issues pulling the correct information including photos from AD.

[Hermanus Janse van Vuuren]

Hi Jim, Jabber for Windows is not the issue here, Jabber IM for ipad, iphone and android not pulling the correct info from AD.

[Jaime Valencia]

Yes, it doesn't matter if CUCM is LDAP integrated, that's not related. J4W will use SRV records by default to try to locate EDI (default directory) and will look DIRECTLY into the LDAP/GC server for contact resolution.

If you want to change that behavior, field mapping, EDI/UDS, search base, etc, use the .xml file.

Jabber for other platforms, excluding Jabber Video for iPad, require BDI directory configuration in the .xml

Mac version also depends on the .xml config for this.

[Hermanus Janse van Vuuren]

Hi All,

Just wanted to let you know I got everything working it was xml syntax errors spaces that was introduced due to making use of word pad I downloaded a xml editor and solved everything.

Please see my jabber-config.xml template attached.

I made use of EditiX is a cross-platform XML & XSL editor

[Hermanus Janse van Vuuren]

Hi All,

Just wanted to let you know I got everything working it was xml syntax errors spaces that was introduced due to making use of word pad I downloaded a xml editor and solved everything.

Please see my jabber-config.xml template attached.

I made use of EditiX is a cross-platform XML & XSL editor