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Lync-2010 Click-2-X issue with Jabber Phone Mode (9.7.0)

Good day.

We are testing/using Jabber For Windows  version 9.7.0 for our deployment and testing.  Our objective is to replace CIPC with 'Jabber for Windows-Phone mode' for users + Video functionality, but retain MS-Lync2010 click-to-dial (RCC enabled in CUPS server ver.8.6.5) functionality for our users. We are using CUCM version: 8.6.2


 Since we’re using Extension Mobility and Device Profile for our users to login to their IP Phones and CIPC:

  1. Is there a workaround for Jabber Phone Mode co-exist with Lync 2010 click-to-dial (RCC) working?
    1. I have tried to install Jabber client with installer switch: CLICK2X=DISABLE, but still Lync click to dial fails.
  2. Is there a way to add a Login Button in CSF device created for Jabber for Windows?
  3. The Lync click to dial is working whenever I remove Device Association of CSF device for Jabber...within 'End user Configuration' in CUCM. The issue is, whenever I logged to Jabber client, only “use my phone for calls” (no use my computer for calls option) are available


Would greatly appreciate if you can share your expertise to help us resolve this.

  • Jabber Clients
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