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Movi LDAP authentication

Haydn von Imhof
Level 4
Level 4

Hi Guys

I am having an issue with Movi LDAP authentication.

Everything is setup and working to a point.

If I sign into Movi using a LDAP account I can sign in fine. If I try to sign in using a different password to test if the system is working it does not sign in, which is expected but then when I try sign back in using the correct password it won’t allow me to sign back in. Only after about 20-30 min can I then sign back in.

This is only after one attempt using the incorrect password.

Any ideas?

20 Replies 20

Hi Alok

We are still using Jabber 4.3

I will install 4.4 now and test.

I Will give feedback soon.

Hi Alok

We just tested with Jabber 4.4 and users accounts are still being locked out.

Haydn,

I think logs can tell us more now.

Thanks

Alok

Update

Cisco TAC has managed to reproduce my issue in their lab and it seems to be a bug.

I will update as I have more.

Hi Haydn,

We are having the exact same issue here. I have not yet upgraded to later versions of Jabber but interested to hear if 4.4 fixes the issue.

Thanks

Oli

Jabber 4.4 did not fix the issue.

We are trying a new release now still trying to resolve this.

We are also waiting for feedback from the Jabber R&D team.